Mediation - The Process
How?
The process is simple. We assess the situation with you. We make an early opportunity for the parties to meet with the mediator, usually individually in person or by telephone. The parties only progress to a shared mediation if and when all are ready.
What really is the problem?
An employee may have questioned how they have been treated by a work colleague; someone may be absent due to stressful relationships at work; someone may be thinking of complaining more formally about a possible discrimination issue; an investigation may have left people with low energy for mending relationships and moving on; or someone may wish to leave with some closure, dignity and even perhaps a settlement.
Resolution and speedy closure
For protracted or complex individual people situations we will guide you towards prompt resolution and closure of the situation. This can save continued and unproductive expenditure and bring uncertain and stressful situations to an end. An average mediation takes between 5 to 7 hours from commencement to resolution and enforcement of agreement.
Rates vary depending upon the number of participants to the mediation, but are usually between $260 per hour to $360 per hour. Please call us now to obtain a quote.
Feedback to the organisation is limited in order to protect privacy to that agreed beforehand or with the parties' consent. Mediators encourage feedback by the parties to the organisation so that future management action, support and duty of care for others can be addressed.
Mediation is voluntary and does not prejudice the right to access other procedures later if problems remain.
Mediation is usually successful - over 95% of cases settle.